Area Director

Location:

Jacksonville, FL (can be in Orlando)

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

What Highmark can do for you:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1^st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays

Why we need you:

The Area Director will assist the Regional Manager and/or Sr. Regional Manager in supervising and monitoring operational goals for each community in their region.

What your day to day might look like:

• Assist with weekly, daily, monthly inspections of communities to ensure excellent curb appeal
• Assist with regular inspections of vacant and made ready units
• Train and assist new associates in operational policy and procedure
• Train and assist new and current associates on budget control log and policies
• Communicates regularly and effectively with Regional Manager and/or Senior Regional Manager to provide updates on regional issues
• Assist in the preparation of the Regional Manager quarterly Community Inspection Report
• Answers all incoming calls and responds to all resident complaints in a timely manner, informs Regional Manager and/or Senior Regional Manager of the resolution
• Assist in monitoring Renter’s Insurance requirements for communities in the region
• Assist in reviewing the Budget Control Log and Anticipated Financial Worksheet
• Assist in communication with vendors regarding on-site issues
• Assist in reviews of Market Surveys to ensure consistency throughout region
• Gather and review Monthly Statement reviews from Community Directors
• Assist in review and monitoring of Yardi Validations.
• Assist Community Directors in preparation for monthly close
• Assists in reviewing payables prior to submission to Corporate Office
• May be assigned to work at site level during an absence of site personnel as necessary
• Performs other duties as assigned by the Regional Manager and/or Senior Regional Manager
• Travel and overnight stays are required.

We're looking for:

• A high degree of organization and interpersonal skills
• Excellent written and verbal communication skills
• Able to direct the work of others

Some things we can't live without:

• High school education or equivalent - college degree preferred
• Industry accreditations preferred - CAM or CAPS
• Three (3) years of previous property management experience
• Must be able to operate personal computer and have knowledge of MS Office propducts and other apartment management software
• Up to 80% local travel / up to 10% travel outside assigned market

#CORP

Req ID: 2025-8396