Maintenance Coordinator

Location:

Bentley Green

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Maintenance Coordinator is responsible for effectively implementing the make-ready process for new move-in, leasing and coordinating service requests.

What Highmark can do for YOU:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1^st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

This is what you’ll do:

• Act as liaison between Management and Maintenance
• Adheres to Company Key Policy
• Maintains organized Resident Service Request files
• Must assist and attend resident functions
• Maintains working knowledge of Fair Housing laws, rules and regulations
• Coordinate make ready process for both shows and move in apartments
• Monitor quality of make readies
• Ensure that the community sales team has an adequate supply of leaseable units at all time
• Update Make Ready Boards daily
• Assist in scheduling outside contractors for make readies
• Work within budgeted guidelines
• Coordinate upgrades in designated units
• In charge of the receiving, recording, preparation and follow up of resident service request and monitor timely completion
• Input complete work orders into Key Trac
• Reports any observed maintenance problems
• Must stay informed of all policies and procedures as outlined in the Operations Manual.
• Must adhere to and comply with company safety policies and rules and utilize safety equipment, as required
• Must always be courteous and helpful to residents, prospective residents, co-workers and vendors
• Participates in ongoing community improvement plan and preventative maintenance program
• Must be prompt, on time for work and have good, regular attendance
• Works over-time, weekend, holiday and evening work as required.
• Must have mode of communication in which to be contacted at home and respond in cases of emergency
• Wears company uniform with photo ID badge during working hours
• May be transferred or assigned to work at another Highmark community
• Performs other duties as assigned by Community Director (or Maintenance Supervisor in Community Director’s absence.)

We’re looking for you if:

• You are interested in the above
• You have leadership and team-building skills
• You have experience in apartment maintenance
• You strive for excellence

Some things we can’t live without are:

• High school diploma or equivalent
• Ability to read, write and comprehend the English language
• Excellent telephone and communication skills
• Competent ability with personal computer, typewriter, calculator and fax machine
• Exceptional organizational skills
• Valid driver’s license

Some physical requirements are:

• Frequently lifts and carries up to 35 lbs
• Has normal range of vision, hearing and speech
• Frequently walks the property, including climbing several flights of stairs

#SE2M

Req ID: 2025-8175